Leadership is an activity. Leadership is what individuals do in mobilizing other people, in organizations or communities, to do what I call "adaptive work." Adaptive work can mean clarifying a conflict in values, or bridging the gap between the values that we stand for and the current conditions under which we operate. When you have a problem or a challenge for which there is no technical remedy, a problem for which it won't help to look to an authority for answers - the answers aren't there - that problem calls for adaptive work.
Author: Leadership Without Easy Answers